Law

We know and understand the law sector.

Since 2010 we have worked with a number of high profile American law firms. The experience we have gained has given us detailed insight into the sector.

Additionally, competitor reviews where we examined the strengths and weaknesses of the websites of many law firms, have provided us with a deep appreciation of content and design conventions unique to law firms – for example, the presentation of matter-related experience.

Most engagements have been end-to-end research, design and development projects.

We provide a range of services tailored for the law sector, as follows.

Research and discovery

We do user research, user testing, stakeholder research, competitor reviews and website assessments. Based on collected evidence and working with in-house teams we help our clients to create user personas and map the journeys of their users.

Personas created for Dickstein Shapiro.

This forms a baseline for the design of effective digital services aimed at law firm audiences.

Digital strategy

Law firms can be complex, political organisations. Input from an independent external source can often help to facilitate the setting of objectives and priorities. We have the experience to be able to help. We also advise on team building and processes to enable our clients to implement strong digital leadership within their organisations.

We know that implementing strategies can be hard. We support our clients’ internal communications to help ensure that change is understood, accepted and genuinely transforming.

The value gained from working with Headscape is immeasurable. From beginning to end, their team is a true strategic partner providing the overall guidance and direction to help our firm accurately convey our experience, value, and culture into a website—ensuring that the website is a unique reflection of our firm, rather than one size fits all site.

Diana Courson, Chief Marketing Officer, Zuckerman Spaeder LLP

User experience design

We take a collaborative approach to architecting great user experiences, working with in-house digital teams and building on what we learn from testing and analytics.

Working with the Blank Rome team on a card sorting exercise.

Development

We build testable prototypes, responsive front-end code and content management systems based on Drupal and WordPress. We use the best of current practices and create tools, such as pattern libraries, to support the implementation of design standards.

The Buckley lawyer listing page allows live filtering by name, title or office.

Analytics

We implement custom digital analytics dashboards to provide insights into user behaviour and support decision making.

When I first hired Headscape I knew they were smart, and it was clear they were leaders in web design. What I didn’t know – what one cannot know until they’ve spent a few years in the trenches with a vendor – is how wonderful they would be to work with, day in and day out. They are trustworthy, levelheaded, and always available. They serve as strategic advisors in all of our online endeavors, and deliver on time and within budget. A true pleasure to work with.

Cynthia A. McCollough, Director of Marketing Technology

How can we help?

Get in touch. We would love to discuss the challenges you face and make some suggestions about how we might help.


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