Supporter journeys

Whatever your challenges – supporter recruitment, ongoing engagement, advocacy, or fundraising – we will work with you to understand what’s unique about your organisation and aspirations.

We’ll help to reduce the friction in supporter journeys with research, strategy, design, technology, data, and optimisation through digital solutions for:

  • Donor motivation
  • Repeat giving encouragement
  • Influential campaigns
  • Fundraiser recruitment
  • Advocate empowerment
  • Supporter care
Sense charity supporters holding coloured inflatable batons
Sense charity supporters holding coloured inflatable batons

We’ll help by joining up your website with other digital systems such as CRM or email automation to enable connected user journeys and seamless data.

Our collaborative approach ensures that you’ll always feel ownership of solutions as they are developed.

Digital services

Whether you have already identified opportunities for new or improved service delivery, or need help to identify them, we can help.

Every charity and non-profit is unique in the ways in which it can use digital technologies to provide services to its audiences. Whether it’s enabling entirely new services, creating efficiencies so that existing services can be scaled, or updating old processes, almost every organisation can realise benefits through innovative thinking and great design.

We’ll guide you through a process of discovery, refinement, design, prototyping, development, and deployment.

Man using an inhaler
We helped Asthma and Lung UK to develop a digital breath test

I can truly say that working with Headscape has been a delightful experience. Cochrane is a complex organisation with a large web estate. Headscape quickly understood us and the challenges that we face. Their discovery and planning processes were intelligent and well thought-out, which have resulted in a streamlined, user-focused architecture and UX design that we’re extremely pleased with.

Harry Dayantis, Head of Communications, Cochrane

Related work

Young people at a Sense activity playing with drums and percussion

Sense

Sense supports and campaigns on behalf of people who are deafblind, or have a hearing or vision impairment with another disability.

A young woman with a female symbol drawn on her face

AWID

We first started working with AWID in 2015 and have carried many updates to the site since.

An iridescent beetle on a twig

Royal Entomological Society

The Royal Entomological Society needed a new bold look to represent a more modern brand aesthetic.