We design custom research programmes, blending qualitative and quantitative methods to uncover valuable, actionable evidence.
A safe pair of hands
We have decades of experience conducting large-scale (often multi-language) surveys, usability testing, analytics investigations, competitor reviews, journey mapping, and persona development.
Senior stakeholder involvement
We are particularly adept at interviewing senior stakeholders gaining insight and respect that internal terms can sometimes struggle with. On the other side of the coin, we have the experience to know when a light touch is needed to gain trust in a user interview.
Digital transformation
We pull findings together to help identify opportunities and develop roadmaps to achieve change.
Related work
Cochrane
Cochrane, providers of internationally recognised healthcare evidence, needed help with the development of its web estate.
University of Michigan Law School
The University of Michigan Law School is one of the world’s finest institutions of legal education.
Wilson Sonsini
Law firm Wilson Sonsini’s main site was failing to serve the firm’s many prospective employees.
Headscape’s project communications hit the sweet spot throughout. They kept us in the loop at the level of involvement that suited us. There weren’t meetings for the sake of meetings and every interaction had a clear purpose. I would not hesitate to recommend them for any web design project!
Harry Dayantis, Head of Communications, Cochrane
Related work
Médecins Sans Frontières
We were employed by MSF to help develop a new digital strategy for the organisation.
Zuckerman Spaeder
We have recently helped the Zuckerman team move their site to WordPress as part of an overall brand refresh.
Birkbeck University of London
We helped Birkbeck gain a deeper understanding of prospective student journeys through user journey mapping.