Interpreting character for digital

Organisations often spend a lot of time and money on their brand identity so it’s important that website designers effectively interpret that brand for digital. But, very often they don’t. Read More

Is your research being ignored?

User research is only valuable if it leads to meaningful action. Read More

Online meetings – how to do them better

Meetings have changed. We all know this, but how can we make them better? Read More

Open Source isn’t really what clients want

Headscape used to offer its own content management system (CMS) to would be clients. It was first developed back in the early noughties when CMSs were ridiculously expensive and awful to use. Read More

Does Agile methodology lead to poor interface design?

There has been a lot of finger pointing at frameworks such as Bootstrap for an apparent depreciation in design standards lately. But, I think that Agile methodologies have something to answer for as well. Read More

Humans like alphabetically ordered lists

Well, humans that use a latin-based alphabet do. But this can present challenges for the presentation of certain types of content. Read More

Be careful with animation

Due to our work in the legal sector, we tend to keep an eye out for new site launches when they happen. One recent example caught our attention possibly for the wrong reasons. Read More

Can’t get any user input?

We all - rightly - point at user research as the foundation of any good web project. Thorough user research equals focused and usable products, right? But what should we do if we can't get to those users? Read More

Are carousels that bad really?

I want to challenge current web industry thinking concerning carousels/sliders/galleries (which is - in a nutshell - they’re bad) with what, seemingly, most of the world thinks of them. Read More

Readability apps and why they annoy me

Readability apps like Hemingway have bugged me for a while and I haven’t been able to put my finger on why. So, I thought I’d lay out my ideas here to see if I can get to the bottom of it. Read More

Super shiny perfect customer service or you’re dead!

I know I’m guilty of coming up with the odd blog title that could be described as link bait, and it would appear that this one is no exception, but no… I genuinely mean it from a business sense. Read More