Category

Readability apps and why they annoy me

Readability apps like Hemingway have bugged me for a while and I haven’t been able to put my finger on why. So, I thought I’d lay out my ideas here to see if I can get to the bottom of it. Read More

Six factors for digital prototyping success

In a previous article I looked at making the case for prototyping in digital projects. Read More

Eight good reasons for digital prototyping

Prototyping is a great approach for getting started with any new digital development and for making rapid progress. We all know it makes sense. But if you need to make the case for prototyping, have you thought of all the possible reasons? Read More

Are companies sharing your personal email address?

As a follow up to a recent post from Marcus about good and bad user experiences, I thought I’d share a handy tip I use (and you can) to keep track of where your email address ends up after you've given it to a company. Read More

Super shiny perfect customer service or you’re dead!

I know I’m guilty of coming up with the odd blog title that could be described as link bait, and it would appear that this one is no exception, but no… I genuinely mean it from a business sense. Read More

Lovely data

We’ve been working with lots of data recently in several projects and it’s been a lot of fun. Trying to figure out how best to present the data has made us think about user interfaces and user engagement in ways that we hadn’t really had to do much before. Read More

British Medical Association Award for COPD app

Chronic obstructive pulmonary disease (COPD) is a disease of the lungs that affects around 1 million people in the UK. Read More

Creating useful pattern libraries

Pattern libraries are great, but designing them (well) is difficult. Read More

Does your site have charisma?

Over the last couple of years I’ve heard many people bemoan the fact that a lot of websites "are all starting to look the same". There’s a certain amount of truth in this. Read More