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Use words, not icons
I’ve been blurting out the title of this post for years, quickly followed by a statement about how I should write about it. Well, here it finally is. Read More
Personas: a different viewpoint altogether
I said in my previous personas-related post that just being able to see the face associated with a persona should be enough to act as a prompt; a reminder that they exist and they have certain characteristics. But what if your persona isn’t represented by a person? Read More
Making personas more memorable
How can we best present our findings? There is a danger that a lot of work goes into the research, a dense report is created, and that report ends up in a drawer soon forgotten. Read More
Getting back out there: why I’m rediscovering conferences
I've lazily been avoiding conferences since COVID. A recent experience has reminded how inspiring they can be. Read More
Interpreting character for digital
Organisations often spend a lot of time and money on their brand identity so it’s important that website designers effectively interpret that brand for digital. But, very often they don’t. Read More
Is your research being ignored?
User research is only valuable if it leads to meaningful action. Read More
Online meetings – how to do them better
Meetings have changed. We all know this, but how can we make them better? Read More
Open Source isn’t really what clients want
Headscape used to offer its own content management system (CMS) to would be clients. It was first developed back in the early noughties when CMSs were ridiculously expensive and awful to use. Read More
Does Agile methodology lead to poor interface design?
There has been a lot of finger pointing at frameworks such as Bootstrap for an apparent depreciation in design standards lately. But, I think that Agile methodologies have something to answer for as well. Read More
Humans like alphabetically ordered lists
Well, humans that use a latin-based alphabet do. But this can present challenges for the presentation of certain types of content. Read More
Be careful with animation
Due to our work in the legal sector, we tend to keep an eye out for new site launches when they happen. One recent example caught our attention possibly for the wrong reasons. Read More
Can’t get any user input?
We all - rightly - point at user research as the foundation of any good web project. Thorough user research equals focused and usable products, right? But what should we do if we can't get to those users? Read More